Okay
  Public Ticket #566055
Plugin installation Problem
Closed

Comments

  • Ariana and Colin Maxwell started the conversation

    Dear Max,
    please help me with another important question/problem here:

    I tried to activate (upgrade) to the full Unite Gallery on my other website ( http://colinmaxwell.net/test01 ) and I got this PLUGIN ERROR HERE:

    Plugin could not be activated because it triggered a fatal error.


    Fatal error: Cannot redeclare class UniteProviderDBUG in /home/colinmaxwell/public_html/wp-content/plugins/unitegallery/inc_php/framework/provider/provider_db.class.php on line 5

    I don´t know what´s wrong here - can you please help us fix this problem?
    thanks,

    Colin Maxwell

    PS: our purchase code is:

    b630b129-c0d3-4bd1-80bd-8db3d2b0f3c8 - 23 Oct 2015

  •  82
    Max replied

    HI. you have installed the plugin as new instead of upgrade from lite version (galleries view update plugin button).

    Please delete the unite-gallery-lite folder and it will work.