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  Public Ticket #1057286
Display Issues
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  •  2
    Bill started the conversation

    I have two specific problems which may or may not be related. On the page linked above, I have seven galleries in seven separate tabbed elements. Each individual gallery is seen when a tab is clicked.

    The first problem is that the gallery displayed in the first tab is not the correct gallery. That tab has the shortcode [unitegallery gallery1976_1981], but the gallery displayed on the page is from [unitegallery gallery2008_2013]. The 2008-2013 gallery is the last one, so somehow the last one is displayed in the first tab, despite the shortcode for the 1976-1981 gallery being defined inside that first tab.

    The second problem is intermittent, but frequent. When I click between tabs, the caption background overlay for the first image seems to stall, covering the entire image and not showing the caption text. When the gallery advances, this goes away, but at first users will see a dark gray image with no caption. This doesn't happen every time, but will happen with increasing frequency when you click from tab to tab.

    I've attached a screenshot showing the incorrect and correct display.

    This is current a dev site, scheduled to go live on February 28th. I am running Wordpress 4.7.2 and Unite Gallery 1.7.44 with the Divi 3.0.x theme. I bought the Unite Gallery though CodeCanyon and have a current support subscription.

    Thanks for your help with this.

  •   Max replied privately
  •   Bill replied privately
  •   Max replied privately
  •  2
    Bill replied

    Thank you. I appreciate your efforts!

  •   Max replied privately
  •  2
    Bill replied

    Hi, Max. I've installed the new beta. At first, things looked a lot better, but then the stalling started up again.

    I'd like to show this to my client though. It's one thing when we're clicking furiously back and forth between the tabs. The average user won't do that though, and I do see that the galleries behave fine on the initial click. I do want to hear what he sees though. I'll ask him to look at it now and get back to you.

    Thanks again!

  •   Max replied privately